Data Protection Policy – PortalVision

1. Introduction

At PortalVision, safeguarding your personal data is a fundamental priority. As a platform dedicated to virtual reality (VR) gaming, we offer immersive experiences, community interaction, content sharing, and game-related services. This Data Protection Policy explains how we collect, use, store, and protect your personal information when you access our website, applications, or VR-related services.

We are committed to transparency and compliance with applicable data protection laws, ensuring that your information is handled responsibly and securely.

2. Types of Data We Collect

• Personal Identification Data: Name, username, email, and profile details.
• Technical and Device Data: VR headset model, device specs, OS, IP address, and connection details.
• Usage Data: Game metrics, session times, achievements, preferences, and feedback.
• Communication Data: Messages and support inquiries.
• Location Information: Approximate location from IP or settings.
• Payment and Transaction Data: Secure purchase and subscription details.
• Cookies and Tracking Data: For analytics, personalization, and performance.

3. Methods of Data Collection

• Direct input during registration or communication.
• Automated tools such as cookies and analytics scripts.
• Third-party integrations for payments or social login.

4. Purpose and Use of Data

• Deliver and personalize VR content and services.
• Authenticate logins and manage accounts.
• Process secure payments and in-app transactions.
• Send important updates and promotions.
• Analyze usage for improvements and troubleshooting.
• Enhance platform security and prevent fraud.
• Support messaging and community interactions.

5. Legal Bases for Processing

• Consent: For marketing and tracking activities.
• Contractual Necessity: To fulfill service agreements.
• Legal Compliance: For regulatory purposes.
• Legitimate Interests: For maintenance, safety, and enhancements.

You may withdraw consent at any time without affecting previous lawful use.

6. Use of Cookies and Tracking Technologies

• Essential Cookies: Required for core functionality.
• Performance Cookies: Anonymous usage analytics.
• Functional Cookies: Save user preferences.
• Advertising Cookies: For relevant promotional content.

Cookies can be managed or disabled via your browser, though it may impact features.

7. Sharing of Personal Data

We may share data with:

• Service Providers: Hosting, support, analytics, and payment processors.
• Game Developers/Partners: When needed for cross-platform features.
• Legal Authorities: When required for compliance or protection.
• Business Transactions: With safeguards during mergers or acquisitions.

8. Data Retention

• Account data is retained while your account is active or until deletion is requested.
• Transaction records are kept for financial compliance.
• Anonymized data may be stored for improvement and analytics.
• Data is securely deleted when no longer required.

9. Your Rights

• Access and review your data.
• Correct or update inaccurate data.
• Request deletion of personal information.
• Restrict or object to data processing.
• Receive a copy of your data in a portable format.
• Withdraw consent at any time.

Contact us to exercise these rights. We may verify your identity before proceeding.

10. Children’s Privacy

Our services are for users 13 years and older. We do not knowingly collect data from children under 13 without parental consent. Any such data will be removed if discovered.

11. Data Security

• Encryption of data in transit and at rest.
• Access control and secure user authentication.
• Ongoing system updates and vulnerability assessments.
• Incident response protocols to manage breaches.

No system is completely secure. We encourage users to protect their account credentials.

12. International Data Transfers

Data may be processed in countries outside your residence. We apply proper safeguards to ensure legal compliance during such transfers.

13. Changes to This Policy

This policy may be updated periodically. Any revisions will include an effective date. Continued use implies acceptance of the changes.

14. Contact Information

For inquiries or to exercise your data protection rights, contact us at:

PortalVision
Data Protection Officer
60 Courtenay Place, Te Aro, Wellington 6011, New Zealand
Email: [email protected]
Phone: +6468800618

We are committed to protecting your privacy and delivering a safe and enjoyable VR gaming environment.